Education
Independant Learner, utilising various platforms & channels of education.
Formal Qualifications
The Manchester College
Modules
- Customer Support Provision for The ICT Professional
- Networking Principles
- Principles of ICT Systems & Data Security
- ICT Repair Centre Procedures
- The Technologies of The Internet
- Creating A Procedural Computer Program
- Introduction to Networks
Course Summary
I completed the Level 3 Diploma for ICT Systems and Principles for IT Professionals at The Manchester College, which provided me with a comprehensive foundation in IT. The course covered a wide range of topics, including web design using HTML and CSS, networking technologies, and IT security. Additionally, I gained valuable skills in customer support, testing and maintaining ICT systems, and acquired hands-on experience with ICT repairs and Cisco server administration.
Learning Outcomes
During my completion of the Level 3 Diploma for ICT Systems and Principles for IT Professionals at The Manchester College, I developed a comprehensive skill set in IT. The course provided me with expertise in web design using HTML and CSS, networking technologies, IT security, and customer support. I also gained practical experience in testing, maintaining, and repairing ICT systems, as well as administering Cisco servers. These experiences have equipped me with the essential knowledge and hands-on skills needed to excel in various IT roles.
The Manchester College
Modules
- Set Up & Configure Technology Systems
- Exploring Current & Emerging Technologies
- Security Protection & Risk Management
- Working As an IT Support Technician
Course Summary
This course was designed to take technical skills, problem solving and practical skills and apply these to working within a professional IT environment. From communicating effectively with fellow students and tutors, troubleshooting faults, implementing fixes and deploying new hardware, this course provided an overview of the skills required in the field.
Learning Outcomes
This course helped me to gain confidence in the knowledge I had already acquired before taking the course. I was also able to put this prerequisite knowledge to use in a more structured environment and also help out fellow students in their learning journey also.
Certifications & Courses
CCNAv7 Introduction To Networks
2023
View Certificate- Configure Switches, Router and WAP.
- Create IPv4 & IPv6 Schemes, Subnetting and Implementation.
- Configure Routers for end-to-end connectivity of remote devices.
- Configure Small networks with security best practices.
- Troubleshoot connectivity within a small network.
Introductory Certificate in Customer Service
2022
View Certificate- Understand the importance of good customer service.
- Identify customer and organizational needs.
- Differentiate between strong and weak customer care.
- Develop communication skills for effective customer interactions.
Learn The Command Line
2022
View Certificate- Navigating The File System
- Viewing, Changing & Manipulating The File System
- Redirecting Input & Output
- Configuring The Environment
Learn How To Code
2022
View Certificate- Programming Concepts
- Variables, Data Types & Operators
- Functions & Control Flows
- Lists & Loops
Introduction To Cybersecurity
2022
View Certificate- Cybersecurity Standards: HIPAA, GLBA, PCI DSS
- NIST Framework Elements
- Cyber Threats: Malware, Phishing, SQL Injection, XSS, Zero-Day, DDoS
- Cryptography: Encryption, Hashing, Authetication
- Network Security Basics
- Hardening Devices
Computers & Computer Systems
2021
View Certificate- Fundamental Hardware Components.
- Understand Difference Between Operating Systems & Applications.
- Identify Given Computer System Components.
Introducing ICT Systems
2021
View Certificate- Terminology
- Main Processes Of ICT Systems (Sending, Retrieving, Manipulating, Conveying Data)
- Use System Maps To Identify Key Components
Introduction To Electronics
2021
View Certificate- Identify Systems Enabled By Electronics
- Manipulate Voltages, Currents & Resistances in Circuits
- Record, Analyse & Filter Audio Signals To Improve Fidelity